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IT Support.


Our exceptional IT support offerings can help businesses of all sizes maximise their IT investment. Fast, reliable secure IT Solutions.

For organisations of every size, ilicomm offer tailored IT support. Enjoy seamless business operations using up-to-the-minute infrastructure without the hassle and expense of running IT in-house. With proactive support and secure systems as standard, we manage the tech, so you can focus on what you do best.

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managed it support Birmingham

Fully-managed IT Support.

If navigating IT systems feel more complicated than Spaghetti Junction; we offer bespoke managed IT support in Birmingham and beyond. From implementing the systems your business needs to having an on-call IT help desk whenever you need them, we can manage your IT for you while you’re in the driving seat.

Co-Managed IT Support

Co-managed IT Support.

Let’s work together. If you have the systems in place but need the support of our technical experts, our co-managed support offers the best of both worlds. With local and remote support and our fast-response ticket system, we can help to minimise downtime so your team can keep things running while you’re growing your business.

White label It Support Birmingham

White-label IT Support.

Support your clients with the excellent customer service your business is known for using our skilled and friendly tech team. Based in Birmingham but supporting your clients worldwide, our IT engineers operate under your brand name for a seamless customer experience without directly employing a team.

An IT partner that simply delivers more

Our Brum-based team are quick-thinking experts helping you get the most from your tech. Meeting SLAs and top-rated customer feedback come as standard. Our outsourced IT support helps your business focus on the big picture while you’ll have peace of mind that you have bespoke IT support that keeps everything running smoothly.

With ilicomm as the IT extension of your team, expect:

A dedicated account manager

A UK-based team of tech experts

Choice of remote and on-site support

A range of tailored packages to suit your needs

Real-time dashboard and regular reports

Trusted support from an ISO 27001 accredited business


SLA Achieved


minutes average incident response time

* 2022 Stats based on standard SLA



of our customers rate us as 'Awesome'


Support tickets resolved

Here's what
Cristina has to say...

" Jordy and Matthew were very helpful and consistent about helping me with my issues. Will definitely recommend them. Employees like them are gems in your company."

Cristina Lopez, Automotive Transport Group

Switching IT Partner
doesn't have to be a pain in the a*s

Along with the support of our dedicated switching team, we’ve pulled together some top tips to consider when switching to a newly Managed IT Support Provider.

Switch IT Provider Birmingham


Ready to grow with IT Support?

Take the stress out of your systems and simplify your IT strategy with ilicomm. Chat with our team to review your existing systems and how we can support your team with innovative IT solutions.

0121 289 3434

[email protected]
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