Our exceptional IT support offerings can help businesses of all sizes maximise their IT investment. Fast, reliable secure IT Solutions.
For organisations of every size, ilicomm offer tailored IT support. Enjoy seamless business operations using up-to-the-minute infrastructure without the hassle and expense of running IT in-house. With proactive support and secure systems as standard, we manage the tech, so you can focus on what you do best.
Fully-managed IT Support.
If navigating IT systems feel more complicated than Spaghetti Junction; we offer bespoke managed IT support in Birmingham and beyond. From implementing the systems your business needs to having an on-call IT help desk whenever you need them, we can manage your IT for you while you’re in the driving seat.
Co-managed IT Support.
Let’s work together. If you have the systems in place but need the support of our technical experts, our co-managed support offers the best of both worlds. With local and remote support and our fast-response ticket system, we can help to minimise downtime so your team can keep things running while you’re growing your business.
White-label IT Support.
Support your clients with the excellent customer service your business is known for using our skilled and friendly tech team. Based in Birmingham but supporting your clients worldwide, our IT engineers operate under your brand name for a seamless customer experience without directly employing a team.
An IT partner that simply delivers more
Our Brum-based team are quick-thinking experts helping you get the most from your tech. Meeting SLAs and top-rated customer feedback come as standard. Our outsourced IT support helps your business focus on the big picture while you’ll have peace of mind that you have bespoke IT support that keeps everything running smoothly.
With ilicomm as the IT extension of your team, expect:
A dedicated account manager
A UK-based team of tech experts
Choice of remote and on-site support
A range of tailored packages to suit your needs
Real-time dashboard and regular reports
Trusted support from an ISO 27001 accredited business
* 2022 Stats based on standard SLA
Cristina has to say...
" Jordy and Matthew were very helpful and consistent about helping me with my issues. Will definitely recommend them. Employees like them are gems in your company."
Cristina Lopez, Automotive Transport Group
Switching IT Partner
doesn't have to be a pain in the a*s
Along with the support of our dedicated switching team, we’ve pulled together some top tips to consider when switching to a newly Managed IT Support Provider.