Message:Coronavirus (COVID-19)

Coronavirus (COVID-19)

Coronavirus (COVID-19)

 

We understand that your business depends on ilicomm’s ability to provide a reliable, uninterrupted service.

In light of the recent developments around the Coronavirus COVID-19, we would like to share with you the measures we have put into place to ensure continuity of service.

With the technology investment we have in place we can provide a seamless service should any of our staff and/or colleagues need to work remotely as a result of self-isolation, school closures, impacts on public transport etc.

In the event that If we have to close our offices requiring our entire workforce to work remotely, we would operate as follows:

  • Desk phones would revert to softphones allowing continuous phone access to our teams.
  • All internal and customer support systems are cloud-enabled with our proprietary ‘Desktop on Demand’ systems allowing secure access from any geographic location.
  • All Sales and Administration functions have been cloud-enabled and tested in readiness and form part of our DR policy and commitment to operate to an iso27001:2013 standard.
  • Field-based engineering services may be affected subject to changes you may have made to your visitor policies, however, we will provide this service based on a business as usual model where possible.

To help combat the spread of COVID-19 at ilicomm, we have been putting precautionary safety measures in place, including:

  • Educating our staff on prevention
  • Emphasizing frequent and proper hand washing
  • Cleaning high contact points more frequently
  • Providing hand sanitizer

NEED MORE INFORMATION?Contact us to see how we can help your business

Call our Sales Team on:

+44 (0)121 289 3434

or email us at:

hello@ilicomm.com